The Mindware Connection

Making Your Office More Productive and Efficient JUST USING YOUR VOICE!


Posted by Julie Lughart on Tue, Aug 31, 2021

Attention all Nuance Dragon Medical Practice Edition users. As of March 31, 2021, Nuance has discontinued sales of Dragon Medical Practice Edition 4 (V15).

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Tags: Dragon Medical Practice Edition 2, Dragon Medical One, Dragon One Medical Software, dragon medical practice edition 4, upgrades are necessary, Speech Recognition upgrade, critical upgrade, Microsoft Windows 11 OS

COVID Healthcare Workers - Their Feelings & Helping to Cope

Posted by Julie Lughart on Wed, Jun 16, 2021

The daily grind can be grueling and leave us feeling drained at the end of the day.  Some professions are even more demanding than we can imagine.  With the COVID-19 pandemic, we were and still are, facing some of the biggest challenges of our lifetime.  It makes me stop and think what healthcare workers directly dealing with coronavirus have endured for over a year now.  Imagine... you go to your job working your hardest to save people, but watch them suffer what seems endlessly, only to have them die.  Over 600,000 people in America have lost their lives to this virus. I myself, know of five people that did not survive their bout and have grieved at their suffering and the pain their loved ones are still feeling.  How does someone go back to work day after day in this environment?

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Tags: Stress of working with COVID patients, Healthcare workers, Coping during COVID, How to deal with stress

Prevent Physician Burnout - New Study

Posted by Julie Lughart on Tue, May 04, 2021

HIMSS and Nuance recently did a survey of over 400 doctors and nurses in ten different countries to take account of the pressures clinicians are feeling and what they think can be done to alleviate the factors pushing them to their limits.  The study found that burnout is an almost universal experience for clinicians. "98% of those who participated in Nuance and HIMSS' online survey said they had experienced feelings of burnout." with 88% saying that COVID-19 had exacerbated the issue, says Dr. Simon Wallace. However, burnout does not have to be the end result for clinicians.

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Tags: Speech Recognition Software Training, Physician Burnout, clinician burnout, prevent burnout, new study on physician burnout, technology helps with stress, COVID-19 and stress, prevent stress

Dragon Medical One Software wins BEST in KLAS Award

Posted by Julie Lughart on Fri, Mar 26, 2021

What is BEST IN KLAS? It is an organization started in 1996 by four people in Healthcare IT (HIT). It's foundation was to help find transparency in the healthcare IT marketplace. "Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS," said Adam Gale, President of KLAS. The KLAS awards are important to healthcare professionals around the world because the recommendation comes from their colleagues helping them decipher what products will truly benefit their patients and their business.

As a VAR for Nuance, we are not surprised that Dragon Medical One has been awarded BEST IN KLAS as the #1 conversational AI Speech Recognition solution helping providers deliver and document better patient care. Nuance not only captured the 2021 Best in KLAS Speech Recognition (Front-End EMR) award, but also captured the 2021 Best in KLAS Quality Management award.

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Tags: Dragon Speech Recognition Software, Dragon Medical One, Awarded Best In KLAS

You Already Love Speech Recognition - Love It Some More

Posted by Julie Lughart on Tue, Mar 02, 2021

Speech recognition is a way to use your voice to operate a device, perform commands, or write without having to use a keyboard, mouse, or press any buttons. Speech Recognition has been around for a very long time. It sounds futuristic, but in reality has been used for years in the form of speaking your answer to an automated telephone prompt to creating your shopping list on Amazon Echo. When you speak and receive a response... that is speech recognition. Since using speech recognition with smart speakers (Amazon Echo, Google Nest, Apple Homepod, etc.) is so easy... we can see creating emails, letters, reports and such with our voices is a natural next step.

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Tags: Speech Recognition Software Training, Knowledge is Power, EHR Training, Importance of Training

4 Ways to Motivate Healthcare Employees

Posted by Julie Lughart on Mon, Feb 22, 2021

It is invigorating when we wake up to face a day feeling excited about what we will accomplish.  Motivation drives us to do our best in hopes of meeting goals, fulfilling dreams, living as an example and/or preventing loss. It is an essential part of performance in anything and has certainly been challenged across all occupations this past year. If anyone has a reason to feel a lack of motivation, it is healthcare workers - especially those working with COVID patients. So how do you keep people motivated in such dire circumstances? Below are four ways to stimulate healthcare workers and keep their motivation moving in the right direction, with links to articles for more information on each topic.

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Tags: Dragon Medical One Motivates, Motivate Employees

3 Reasons To Use Dragon Professional Anywhere

Posted by Julie Lughart on Wed, Jan 27, 2021

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Tags: Dragon Speech Recognition Software, Dragon Professional Anywhere, Speak Documents, Productivity

Addressing Doctors' Needs for Digital Technology

Posted by Julie Lughart on Tue, Jan 05, 2021

Digital Technology in Healthcare

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Tags: Future of Healthcare, Telemedicine, Dragon One Medical Software, Interoperability in healthcare, Workflow Optimization, Intelligent agumentation, Digital Technology

Lawyers Working From Home Effectively

Posted by Julie L. on Mon, Jun 01, 2020

Working remotely during the COVID-19 pandemic may be a new experience for some in the legal profession. Most lawyers are used to meeting face-to-face with clients and making their arguments in a court room. With the looming reality that COVID-19 may be back again in the fall, here are some tips to make sure your working from home experience is as effective as possible: 


Creating your own workspace is very important when you work from your home because there are so many distractions. The kids, the laundry, the home gym, are not present in an office environment and you may need some will power to stay away from the temptation to take care of other things. Set up your workspace where you will be free from distractions and make sure it is a quiet place, so you can make professional phone calls and do video conferencing without interruption. This will also give you a feeling of going to an office to work.

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Tags: Dragon Speech Recognition Software, remote tools, be effective working from home, dragon legal

Setting Up Telemedicine and Telehealth

Posted by Julie Lughart on Thu, May 14, 2020

COVID-19 has forced physicians to look for solutions for seeing patients outside of their normal practice. Fortunately, telemedicine and telehealth have been around a while and many doctor's are already set up to provide this care.  If you are looking to help your practice and your patients with this technology, or could use a few pointers, the American Medical Association has provided this article to help you set up both telemedicine and telehealth. This information is informative and up-to-date.

In addition here are a few tips to make your telemedicine calls successful:

1. Use a High Quality Web Cam

Your call will only be as good as your equipment. You want to be able to clearly see your patient and whatever their visual symptoms may be.  Patients will be comforted if they can clearly see your expressions, and will respond more positively.

2. Hard Wire Your Internet Connection and Use Power Cords

Wired connections are more stable, so use an ethernet cable instead of wifi whenever possible. You don't want to be in the middle of an appointment, possibly diagnosing your patient, and have the power die. So use power cords instead of depending on batteries that may not be fully charged.

3. Find Tools to Help With Your Workflow

Dragon Speech Recognition will help with creating patient notes quicker so the increased volume of calls will flow smoothly. Research the latest in telehealth technology to be able to move thru your appointments and give your patients what they need. Updated computer hardware will help with newer technologies and the requirements to be efficient.

4. Choose a Quiet Space with Good Lighting

Set up your telemedicine office in a quiet room where you will not have distractions. Physicians are required to ensure patient privacy and it is crucial to a professional telemedicine visit.  Making sure your lighting is sufficient is fundamental so that there is no frustration on the patient's part as they communicate with you.

This COVID-19 pandemic is here to stay for a while. Change can make things more efficient and even guide us into better ways of doing business. Researching your needs with your patients in mind will assure a smoother transition for days to come.


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Tags: Technology in Healthcare, Efficiency in Healthcare, Telemedicine, Telehealth