The Mindware Connection

Making Your Office More Productive and Efficient JUST USING YOUR VOICE!

EMR Training Pains

Posted by Julie - on Thu, Mar 14, 2013

As a trainer of Dragon Medical Practice Edition software, I observe the frustration of providers
trying desperately to learn a new EMR, while at the same time, trying to keep up with seeing the same number of patients in their day.  It’s not that management intends to create a less than desirable atmosphere in the workplace.  After all, they had every intention of making the working environment better for the employee, the patient, and the business by introducing a state-of-the-art system.  Unfortunately, you know what they say about the road paved with good intentions!  Sometimes good intentions fall short and we need to re-evaluate the needs of the people these decisions affect.

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Tags: EMR Implementation, EMR Pains, Electronic Medical Record Training, EMR transition

Troubles With EMR Implementation?

Posted by Julie - on Tue, Mar 05, 2013

In my experience as a Dragon Software trainer, I saw firsthand the results of EMR implementations.  Sometimes it was done well, all too often it lacked several key components: Communication, Explanation of Expectations, Appropriate Tools, not to mention Effective Training.  Overall, the underlying element I almost consistently observed was minimal or no Change Management!!

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Tags: Dragon Software Support, Dragon Medical Practice Edition, EMR Implementation, Change Management, Provider Acceptance, EMR Change