--- title: Blog | Heather Gillenkirk description: Mindware Connections offers full product support to their Dragon Naturally Speaking customers in Rochester, Buffalo, Syracuse and Albany, NY --- [![mw_logo_tag-1](https://www.mindwareconnections.com/hs-fs/hubfs/MW_LOGOS/mw_logo_tag-1.jpg?width=322&height=92&name=mw_logo_tag-1.jpg)](https://www.mindwareconnections.com/) # The Mindware Connection Making Your Office More Productive and Efficient JUST USING YOUR VOICE! ## Heather Gillenkirk ### Recent Posts ## [3 Ways to Improve Accuracy with Dragon Speech Recognition Software](https://www.mindwareconnections.com/blog/bid/68168/3-Ways-to-Improve-Accuracy-with-Dragon-Speech-Recognition-Software) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Sat, Mar 10, 2012 [![](https://www.mindwareconnections.com/hs-fs/file-17236138-jpg/images/scratch_that_50p-resized-600.jpg) ](https://www.mindwareconnections.com/blog/bid/68168/3-Ways-to-Improve-Accuracy-with-Dragon-Speech-Recognition-Software) If you're wondering how to increase accuracy with your Dragon Speech Recognition Software, stop saying "Scratch That," and  try these three easy steps: [Read More](https://www.mindwareconnections.com/blog/bid/68168/3-Ways-to-Improve-Accuracy-with-Dragon-Speech-Recognition-Software) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/68168/3-Ways-to-Improve-Accuracy-with-Dragon-Speech-Recognition-Software#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [Dragon](https://www.mindwareconnections.com/blog/topic/dragon), [speech recognition solutions](https://www.mindwareconnections.com/blog/topic/speech-recognition-solutions), [training](https://www.mindwareconnections.com/blog/topic/training), [Accuracy](https://www.mindwareconnections.com/blog/topic/accuracy), [vocabulary](https://www.mindwareconnections.com/blog/topic/vocabulary), [Accuracy Center](https://www.mindwareconnections.com/blog/topic/accuracy-center), [Vocabulary Editor](https://www.mindwareconnections.com/blog/topic/vocabulary-editor) ## [Happy Accents- Dragon "Speaks" Your Language!](https://www.mindwareconnections.com/blog/bid/78314/Happy-Accents-Dragon-Speaks-Your-Language) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Fri, Feb 03, 2012 [![](https://www.mindwareconnections.com/hs-fs/file-16033598-jpg/images/accent.jpg) ](https://www.mindwareconnections.com/blog/bid/78314/Happy-Accents-Dragon-Speaks-Your-Language) Do you have an accent? Do you often hear that others have trouble understanding what you are saying, despite the words being the same? No need to fear when you use Dragon! [Read More](https://www.mindwareconnections.com/blog/bid/78314/Happy-Accents-Dragon-Speaks-Your-Language) - [Tweet](https://twitter.com/share) 1 Comment [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/78314/Happy-Accents-Dragon-Speaks-Your-Language#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [talk instead of type](https://www.mindwareconnections.com/blog/topic/talk-instead-of-type), [speech recognition](https://www.mindwareconnections.com/blog/topic/speech-recognition), [speech recognition solutions](https://www.mindwareconnections.com/blog/topic/speech-recognition-solutions), [Improve Workflow](https://www.mindwareconnections.com/blog/topic/improve-workflow), [Accents](https://www.mindwareconnections.com/blog/topic/accents) ## [How Claims Adjusters Can Improve Workflow, Meet Quotas and Take a 15 Minute Coffee Break when using Dragon!](https://www.mindwareconnections.com/blog/bid/77353/How-Claims-Adjusters-Can-Improve-Workflow-Meet-Quotas-and-Take-a-15-Minute-Coffee-Break-when-using-Dragon) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Sun, Jan 15, 2012 [![](https://www.mindwareconnections.com/hs-fs/file-16037774-png/images/dragon_video_photo_to_link-resized-600.png) ](https://www.mindwareconnections.com/blog/bid/77353/How-Claims-Adjusters-Can-Improve-Workflow-Meet-Quotas-and-Take-a-15-Minute-Coffee-Break-when-using-Dragon) ### **Dictate Documents 300% Faster Than Typing — With Up to 99% Accuracy to Boot!** Check out this video on how insurance agencies and claims adjusters are using Dragon Naturally Speaking to revolutionize the way they report and produce claims. [Read More](https://www.mindwareconnections.com/blog/bid/77353/How-Claims-Adjusters-Can-Improve-Workflow-Meet-Quotas-and-Take-a-15-Minute-Coffee-Break-when-using-Dragon) - [Tweet](https://twitter.com/share) 1 Comment [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/77353/How-Claims-Adjusters-Can-Improve-Workflow-Meet-Quotas-and-Take-a-15-Minute-Coffee-Break-when-using-Dragon#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [speech recognition solutions](https://www.mindwareconnections.com/blog/topic/speech-recognition-solutions), [Improve Workflow](https://www.mindwareconnections.com/blog/topic/improve-workflow) ## [Dragon Software is a Conversation Starter!](https://www.mindwareconnections.com/blog/bid/75775/Dragon-Software-is-a-Conversation-Starter) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Mon, Dec 19, 2011 [![](https://www.mindwareconnections.com/hs-fs/file-17205615-png/images/holiday_red_bow_3x3.png) ](https://www.mindwareconnections.com/blog/bid/75775/Dragon-Software-is-a-Conversation-Starter) Having a cup of eggnog with a colleague at your office holiday party and need a conversation starter?  [Read More](https://www.mindwareconnections.com/blog/bid/75775/Dragon-Software-is-a-Conversation-Starter) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/75775/Dragon-Software-is-a-Conversation-Starter#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [Accessories](https://www.mindwareconnections.com/blog/topic/accessories), [speech recognition solutions](https://www.mindwareconnections.com/blog/topic/speech-recognition-solutions) ## [Customer Service and Speech Recognition Software Solutions](https://www.mindwareconnections.com/blog/bid/70835/Customer-Service-and-Speech-Recognition-Software-Solutions) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Mon, Oct 31, 2011 Today’s business climate is all about finding solutions to problems fast, and customer service is an area that demands fast response time. [Speech recognition software](https://www.mindwareconnections.com/speech-recognition-software-solutions-Rochester-Buffalo-Syracuse-Albany/) should be part of the solution for improving your customer service and customer satisfaction. [Read More](https://www.mindwareconnections.com/blog/bid/70835/Customer-Service-and-Speech-Recognition-Software-Solutions) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/70835/Customer-Service-and-Speech-Recognition-Software-Solutions#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [Dragon](https://www.mindwareconnections.com/blog/topic/dragon), [Dictation into EMR](https://www.mindwareconnections.com/blog/topic/dictation-into-emr), [Dictation in EHR](https://www.mindwareconnections.com/blog/topic/dictation-in-ehr), [speech recognition solutions](https://www.mindwareconnections.com/blog/topic/speech-recognition-solutions) ## [Maximize your use of Dragon Speech Recognition!](https://www.mindwareconnections.com/blog/bid/69250/Maximize-your-use-of-Dragon-Speech-Recognition) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Mon, Oct 24, 2011 [![](https://www.mindwareconnections.com/hs-fs/file-16034975-jpg/images/c--documents_and_settings-pam-desktop-buddy_stylusmic.jpg) ](https://www.mindwareconnections.com/blog/bid/69250/Maximize-your-use-of-Dragon-Speech-Recognition) **Technology is changing on a daily basis!  ** **Having the right tools are important for every task...this is especially true for Dragon!**   [Read More](https://www.mindwareconnections.com/blog/bid/69250/Maximize-your-use-of-Dragon-Speech-Recognition) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/69250/Maximize-your-use-of-Dragon-Speech-Recognition#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [headsets](https://www.mindwareconnections.com/blog/topic/headsets), [USB](https://www.mindwareconnections.com/blog/topic/usb), [Accessories](https://www.mindwareconnections.com/blog/topic/accessories) ## [Headsets to use with Dragon Speech Recognition Software](https://www.mindwareconnections.com/blog/bid/68524/Headsets-to-use-with-Dragon-Speech-Recognition-Software) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Thu, Oct 06, 2011 [![](https://www.mindwareconnections.com/hs-fs/file-16034948-jpg/images/c--documents_and_settings-pam-desktop-andrea_usb_headset.jpg) ](https://www.mindwareconnections.com/blog/bid/68524/Headsets-to-use-with-Dragon-Speech-Recognition-Software) ## **[Using a USB Headset vs. Mic-In Headset](https://www.mindwareconnections.com/products/speech-to-text-accessories/headsets/)** [Read More](https://www.mindwareconnections.com/blog/bid/68524/Headsets-to-use-with-Dragon-Speech-Recognition-Software) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/68524/Headsets-to-use-with-Dragon-Speech-Recognition-Software#comments-listing) Tags: [Dragon Software](https://www.mindwareconnections.com/blog/topic/dragon-software), [headsets](https://www.mindwareconnections.com/blog/topic/headsets), [USB](https://www.mindwareconnections.com/blog/topic/usb), [Accessories](https://www.mindwareconnections.com/blog/topic/accessories), [Dragon](https://www.mindwareconnections.com/blog/topic/dragon), [Software](https://www.mindwareconnections.com/blog/topic/software), [Mic-in](https://www.mindwareconnections.com/blog/topic/mic-in) ## [Dictation into EHR using Dragon Speech Recognition](https://www.mindwareconnections.com/blog/bid/67986/Dictation-into-EHR-using-Dragon-Speech-Recognition) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Fri, Sep 30, 2011 [![](https://www.mindwareconnections.com/hs-fs/file-17232014-jpg/images/s--marketing-website_-_hubspot-images-dictation_box1-resized-600.jpg) ](https://www.mindwareconnections.com/blog/bid/67986/Dictation-into-EHR-using-Dragon-Speech-Recognition) **Are you having trouble while trying to dictate within your EHR?** [Read More](https://www.mindwareconnections.com/blog/bid/67986/Dictation-into-EHR-using-Dragon-Speech-Recognition) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/67986/Dictation-into-EHR-using-Dragon-Speech-Recognition#comments-listing) Tags: [Transfer text](https://www.mindwareconnections.com/blog/topic/transfer-text), [Dragon](https://www.mindwareconnections.com/blog/topic/dragon), [EHR](https://www.mindwareconnections.com/blog/topic/ehr), [EMR](https://www.mindwareconnections.com/blog/topic/emr), [Citrix](https://www.mindwareconnections.com/blog/topic/citrix), [web](https://www.mindwareconnections.com/blog/topic/web), [Dictation Box](https://www.mindwareconnections.com/blog/topic/dictation-box), [Dictation into EMR](https://www.mindwareconnections.com/blog/topic/dictation-into-emr), [Dictation in EHR](https://www.mindwareconnections.com/blog/topic/dictation-in-ehr) ## [5 Reasons to Upgrade to Dragon Medical Practice Edition](https://www.mindwareconnections.com/blog/bid/67452/5-Reasons-to-Upgrade-to-Dragon-Medical-Practice-Edition) Posted by [Heather Gillenkirk](https://www.mindwareconnections.com/blog/author/heather-gillenkirk) on Wed, Sep 21, 2011 Should you be upgrading your software to the new Dragon Medical Practice Edition? [Read More](https://www.mindwareconnections.com/blog/bid/67452/5-Reasons-to-Upgrade-to-Dragon-Medical-Practice-Edition) - [Tweet](https://twitter.com/share) 0 Comments [Click here to read/write comments](https://www.mindwareconnections.com/blog/bid/67452/5-Reasons-to-Upgrade-to-Dragon-Medical-Practice-Edition#comments-listing) Tags: [Dragon](https://www.mindwareconnections.com/blog/topic/dragon), [Software](https://www.mindwareconnections.com/blog/topic/software), [Practice Edition](https://www.mindwareconnections.com/blog/topic/practice-edition), [Medical](https://www.mindwareconnections.com/blog/topic/medical), [Upgrade](https://www.mindwareconnections.com/blog/topic/upgrade) [All posts](https://www.mindwareconnections.com/blog/all) ### Book A Demo  [![](https://www.mindwareconnections.com/hs-fs/hubfs/Z_BUTTONS/Book%20A%20Demo/2016.07-DEMO-Button.gif?width=200&name=2016.07-DEMO-Button.gif)](https://www.mindwareconnections.com/book-a-demo)  ### Our Top Accessory Recommendations [![Microphones for Dragon](https://www.mindwareconnections.com/hs-fs/file-17229544-jpg/images/s--marketing-stock_photos_for_marketing-istock_000002764021xsmall-resized-600.jpg?width=194&height=126&name=s--marketing-stock_photos_for_marketing-istock_000002764021xsmall-resized-600.jpg)](https://www.mindwareconnections.com/products/speech-to-text-accessories/microphones) ### Subscribe via E-mail ### Contact Us #### MINDWARE CONNECTIONS **585-388-3166** [info@mindwareconnections.com](https://www.mindwareconnections.com/Contact-Us-0) ### Follow Us - [Home](https://www.mindwareconnections.com) | - [Products](https://www.mindwareconnections.com/Dragon-software-packages-Rochester-Buffalo-Syracuse-Albany/) | - [Services](https://www.mindwareconnections.com/Dragon-Software-Training-Support-Expertise-Rochester-Buffalo-Syracuse-Albany/) | - [Who We Serve](https://www.mindwareconnections.com/Dragon-Speech-Recognition-Sales-Training-Support-Rochester-Buffalo-Syracuse/) | - [About Us](https://www.mindwareconnections.com/Dragon-Software-Sales-Training-Expertise-Rochester-Buffalo-Syracuse-Albany/) | - [Blog](https://mindwareconnections.hs-sites.com/blog) | - [Events](https://www.mindwareconnections.com/events2023) © 2023 Mindware Connections (2007-2023) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1007189981/?value=0&guid=ON&script=0) ![](https://www.facebook.com/tr?id=489355381194916&ev=NoScript)