--- title: Testimonials Speech Recognition Software Solutions description: When it comes to speech recognition software solutions, our customers are our best advocates. See these testimonials. --- [![mw_logo_tag-1](https://www.mindwareconnections.com/hs-fs/hubfs/MW_LOGOS/mw_logo_tag-1.jpg?width=322&height=92&name=mw_logo_tag-1.jpg)](https://www.mindwareconnections.com/) # Client Testimonials ### **Speech Recognition Software Solutions in Action** ### *Our customers are our best advocates. See what they have to say:*   [![RHC Circular logo](https://www.mindwareconnections.com/hs-fs/hubfs/WEB%20PAGE_TESTIMONIAL/RHC%20Circular%20logo.png?width=120&height=120&name=RHC%20Circular%20logo.png)](http://www.flhealth.org/CardiologyAssociates)   ###   Jessica Cleary, CRNP[![Jessica Cleary Photo](https://www.mindwareconnections.com/hs-fs/hubfs/WEB%20PAGE_TESTIMONIAL/Jessica%20Cleary%20Photo.png?width=138&height=181&name=Jessica%20Cleary%20Photo.png)](http://www.thefootsurgeon.com/index.html)   "I consider the day that Mindware Connections helped me become proficient at           using Dragon software one of the most pivotal days in my cardiology practice. For       the last four years, I have relied on their training to produce quality work that           helps both my patients and referring physicians."     __________________________________  [![Dragon Software for Cardiology](https://www.mindwareconnections.com/hs-fs/file-2160799779-jpg/images/geneva_general_cardionlogy_associates_logo-resized-600.jpg)](http://www.flhealth.org/CardiologyAssociates)   ### Dr. Joseph Gomez[![Cardiology Dictations](https://www.mindwareconnections.com/hs-fs/file-2160799789-jpg/images/gomez-resized-600.jpg?width=138&height=185&name=gomez-resized-600.jpg)](http://www.thefootsurgeon.com/index.html) "I consider the day that Mindware Connections helped me become proficient at using Dragon software one of the most pivotal days in my cardiology practice. For the last four years, I have relied on their training to produce quality work that helps both my patients and referring physicians."       __________________________________   ### ![Dragon Medical Reference](https://www.mindwareconnections.com/hs-fs/file-1881320164-jpg/images/p-dr-tracy-ferragamo-resized-600.jpg)Dr. Tracy Ferragamo "Thanks to Pam Gratzer and Mindware Connections, I have arrived.   My life  has forever changed and I don't have to go back to my office to dictate after hours or on the weekend ever again. I am super super happy with this current situation and ability to sit here on my back porch with nature and be dictating!! We even have the speakers on in the background, dictating while sitting next my husband watching television. I am finally going to catch up with my notes!  Such a great feeling."    __________________________________ ### [![Orthopaedic Dictating](https://www.mindwareconnections.com/hs-fs/file-2160799799-jpg/images/victory_sports_medicine_logo-resized-600.jpg?width=154&height=155&name=victory_sports_medicine_logo-resized-600.jpg)](http://victorysportsmedicine.com/) ### ![Dictating with Dragon Software](https://www.mindwareconnections.com/hs-fs/file-1648716371-jpg/images/pietropaoli-resized-600.jpg)Dr. Marc Pietropaoli "I have been using Dragon for a couple of years now. It has allowed us to streamline our electronic medical record. We have eliminated the need for any transcriptionists.  Our notes are done that day 99.9 % of the time. We love what Dragon has done for us, and we love Pam and Mindware Connections even more because of their great customer service. I would highly recommend them and Dragon to anybody!"   __________________________________ ### [![Greater Rochester Orthopaedics](https://www.mindwareconnections.com/hs-fs/file-1649910700-png/images/gro_logo-resized-600.png)](http://www.gro-md.com/index.php) ### ![Dictate into an EMR](https://www.mindwareconnections.com/hs-fs/file-1649965910-jpg/images/todd-stein-resized-600.jpg?width=126&height=163&name=todd-stein-resized-600.jpg)Dr. Todd Stein "Mindware Connections' training made using Dragon simple!  They showed me shortcuts which cut my dictation time in half.  My patients benefit from the effectiveness,  quality and timeliness of my progress notes."          __________________________________  ### Dr. Betty Rabinowitz #### Primary Care Internist "Ease of use and adoption were phenomenal... What was striking to me was the absence of a significant ramp up time.  The Mindware Connection's training is an essential component of a smooth and speedy implementation of Dragon."   __________________________________   [![Correct SOS Logorev1](https://www.mindwareconnections.com/hs-fs/file-23614166-jpg/images/correct_sos_logorev1.jpg?width=320&height=78&name=correct_sos_logorev1.jpg)](http://www.sosbones.com/) ![Shubert](https://www.mindwareconnections.com/hs-fs/file-23613906-jpg/images/shubert.jpg?width=178&height=163&name=shubert.jpg)   ### Rick Shubert The reason we chose Dragon is because it presented [SOS](http://www.sosbones.com/) with more control of workflow for the provider.  The dictation process, although only a few days, did not meet the needs of providers who wanted to be completed with their notes at, or near, the end of a session.  Through Dragon’s commands and scripts, providers realized they could increase their efficiency exponentially. As with any new introduction of technology, it requires changes and adaption for effective use. From the start of our Dragon implementation we knew we needed a training staff that knew Dragon inside and out.  Mindware Connections offers that experience and the Mindware trainers easily and effortlessly integrate their strengths with our provider’s strengths.  In the age of technology efficiencies, Dragon has been a constant.  On average we have seen providers cut their clinical notation time 25 to 30 percent. The staff at Mindware are always available.  Whether it is a provider looking for help or the technical staff dealing with a configuration issue, [SOS](http://www.sosbones.com/) knows that when we call Mindware we will quickly get a resolution.  Our interaction with the staff at Mindware is best described as an extension of [SOS](http://www.sosbones.com/).  They know Dragon and they know physicians.  The training is geared towards the provider being successful and the staff at Mindware is committed to that success. The only trainers [SOS](http://www.sosbones.com/) will use are Mindware Connections.  It is that simple.   __________________________________  ### **Partners in Internal Medicine** ![Dr Kurnath300](https://www.mindwareconnections.com/hs-fs/file-16038047-jpg/images/dr_kurnath300.jpg?width=140&height=210&name=dr_kurnath300.jpg)   ###  Joseph Kurnath, M.D       As a result of the outstanding training, support, and ongoing customization provided by Mindware Connections professionals, we are now fully adapted to Dragon Medical and rely on it daily. Click Here for [Full Story](https://www.mindwareconnections.com/hs-fs/file-17269347-pdf/docs/dr_kurnath_testomonial_rev3a.pdf) __________________________________   ### **Eastside Podiatry** ### Dr John Turano Eastside Podiatry is committed to giving their patients the best in quality and professional foot care. In this video, Dr. John Turano discusses 4 ways Dragon Medical Software and Mindware Connections have made a significant difference in office productivity. [![describe the image](https://www.mindwareconnections.com/hs-fs/file-17237697-png/images/screen_shot_2012-07-03_at_9.32.31_am.png?width=195&height=208&name=screen_shot_2012-07-03_at_9.32.31_am.png)](http://youtu.be/C99Jb4LOyJk)         1.  ["Mindware Connections identifies exactly what you need"](http://youtu.be/C99Jb4LOyJk)         2.  ["It saved us Time and Money" ](http://youtu.be/5654E8-J7Fs)       3.  ["Customer Support with Mi](http://youtu.be/TU1zFci9H9s)[ndware Connections is uncanny"](http://youtu.be/TU1zFci9H9s)       4.  ["Paid for itself in the first 6 months" ](http://youtu.be/b3G26J_f72M)            [www.eastside-podiatry.com](http://www.eastside-podiatry.com/) __________________________________ ### **Woodbridge Realty** ### Mary Ellen Vollmer I decided to try Dragon because the owner of our company uses the software and impressed upon me that it was a timesaver.  He was trained on the software by Mindware Connections, so I decided to use them too.  I have had a wonderful experience with Mindware Connections.  Heather was quite informative during the training session and I asked many questions as to how I could optimize the software to things specific to my position here at Woodbridge.  She was patient and was interactive with me.  Knowing how to use Dragon has increased my speed of correspondence and improved my accuracy. Since my training, the customer service at Mindware Connections has been wonderful.  They were not just there to set the software up and train me, but have been quick to respond and right there for support on quite a few occasions.  My job is all about efficiency and timeliness of response and I am better equipped to perform this since I now use Dragon. Dragon is an incredible time saver and everyone at Mindware Connections is professional, courteous and responsive.  I am impressed with their entire team.  I would recommend them for training of the Dragon software because they have a user friendly approach, they are professional and they are interactive in their training.  Dragon has made a tremendous improvement to my responsiveness to clients as well as the accuracy of my documents.  I wish Mindware Connections all the best and thank them for all their help and continued support. __________________________________ ### **Lewistown Hospital** I just wanted to take a moment and let you know what a joy it was working with Pam yesterday.  I spoke with the cardiologists this morning, and they all felt their time was well spent and they took something away from the training. Pam did a very great job of making the cardiologists feel comfortable and positive about using Dragon (which I wasn’t expecting!)   In closing if the entire Mindware Connections staff is reflective of you two, your organization really has something to be proud of ,and I look forward to working with you in the future.   Thanks again for all of your assistance in making this training a positive experience.   Network/Security Analyst, Lewistown Hospital __________________________________ ### **University of Rochester Medical Center** My training session was great. Heather is a wonderful trainer. Her training skills are excellent. She was very patient, simple step instructions, allowed for practice, encouraged when things were done correctly and was very diligent and appropriate when corrections needed to be done.   Psychiatry, University of Rochester Medical Center ### __________________________________ ### ** Buffalo Spine and Sports Institute** It was a real pleasure working with you today at learning the ins and outs of Dragon.  You've made the experience fun and instructive.  I am looking forward to using this remarkable tool to make me a better physician.  You have given me a sense of confidence in using Dragon.   I'm looking forward to working with your company further to have all the clinicians at Buffalo Spine and Sports Institute become proficient with Dragon.   Buffalo Spine and Sports Institute __________________________________ ### Client Quotes "I am using Dragon every day and I'm using all the tools you provided. I feel I'm proficient and Dragon is helping me get through the day with ease. Thank you so much for the training. The tool is indispensable." *Elsa Barto, Nurse Practitioner - TexasMed Clinic* "I am entirely satisfied.  There has been nothing more effective at boosting my productivity than this dictation tool.  I get more work done, probably higher quality, and in less time.  That is win-win for me." *Dr. Stephen Bien - Wilson Stream Family Practice* "Dragon has completely replaced the need for a stenographer. Additionally, and perhaps more importantly, it has replaced 95% of my typing." *Dr. Morris Wortman -* *Director* *Center for Menstrual Disorders* *![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg)* "I LOVE the Dragon!  I am highly proficient, use it daily and love the shortcuts, commands, dictation box and vocabulary editor! Can't imagine going without!" *Dr. Louis Bonavita -* *CNY Family Care*   *![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg)* "I just wanted to say thank you for all of your help yesterday with getting me back to being able to use my Dragon dictation system.  You and your staff promptly and efficiently took care of everything and I greatly appreciate it.  Thank you again." *George G. Weis DO - * *Amsterdam Family Practice Assoc.* *![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg)* "Dragon has changed my life. I can have a full load of patients during the day and at the end of the day, generally, in 30 minutes or less, all my notes are closed and completed and I can be out the door." *Dr. Christina Lubold - Pediatrician, Indiana Pediatric Associates* ![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg) "Pam, Dragon is the only reason I am surviving EMR."  *Orthopedic Surgeon - Brattleboro, VT * ![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg) “Now I am able to create patient notes with a SOUL!” *URMC Physician - * *Rochester, NY* ![Dragon Medical Practice Edition 2](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg) "You have done wonders for the providers mastering Greenway's EMR.  Please bring up business cards - I will certainly recommend you." *Office Manager, Advanced Women's Healthcare - Plattsburgh, NY* *![Line resized 186](https://www.mindwareconnections.com/hs-fs/file-366718324-jpg/images/line-resized-186.jpg)* "Dragon is a great tool. I love it. It saves me a ton of time." *Dr. Louis Bonavita - CNY Family Care*     ### Book a Demo [![2016.07-DEMO-Button.gif](https://www.mindwareconnections.com/hs-fs/hubfs/2016.07-DEMO-Button.gif?width=207&height=182&name=2016.07-DEMO-Button.gif)](https://www.mindwareconnections.com/book-a-demo) ### Contact Us #### MINDWARE CONNECTIONS ### **585-388-3166** [info@mindwareconnections.com](https://www.mindwareconnections.com/Contact-Us-0) ### Follow Us - [Home](https://www.mindwareconnections.com) | - [Products](https://www.mindwareconnections.com/Dragon-software-packages-Rochester-Buffalo-Syracuse-Albany/) | - [Services](https://www.mindwareconnections.com/Dragon-Software-Training-Support-Expertise-Rochester-Buffalo-Syracuse-Albany/) | - [Who We Serve](https://www.mindwareconnections.com/Dragon-Speech-Recognition-Sales-Training-Support-Rochester-Buffalo-Syracuse/) | - [About Us](https://www.mindwareconnections.com/Dragon-Software-Sales-Training-Expertise-Rochester-Buffalo-Syracuse-Albany/) | - [Blog](https://mindwareconnections.hs-sites.com/blog) | - [Events](https://www.mindwareconnections.com/events2023) © 2023 Mindware Connections (2007-2023) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1007189981/?value=0&guid=ON&script=0) ![](https://www.facebook.com/tr?id=489355381194916&ev=NoScript)